At Shahzad Tabassam, we understand that circumstances may require you to cancel an order. This Cancellation Policy outlines our guidelines for canceling orders placed through our website.
1. Order Cancellation
You may request to cancel an order under the following conditions:
Before Shipment: If you wish to cancel an order before it has been shipped, please contact our customer support team as soon as possible. We will make every effort to accommodate your request.
After Shipment: If the order has already been shipped, we regret that we cannot cancel it. Please refer to our Return and Refund Policy for further instructions on returning the order once received.
2. Cancellation Process
To request an order cancellation, please follow these steps:
Contact our customer support team as soon as possible through our provided contact information.
Provide your order details and reason for cancellation.
We will review your request and confirm the cancellation status within a reasonable time frame.
3. Refund for Canceled Orders
If your order is eligible for cancellation as per our policy and you have made a payment, we will process a refund to the original payment method used for the purchase.
Refunds may take several business days to process, depending on your payment provider. We will inform you of the refund status via email.
Please note that certain items or products may not be eligible for cancellation due to their nature or customization. Such items will be clearly marked on our website as non-cancellable.
5. Changes to the Cancellation Policy
We reserve the right to update or modify this Cancellation Policy at any time. Any changes will be posted on our website with an updated effective date.
6. Contact Us
If you have any questions or concerns about our Cancellation Policy, please contact us at 0316-4066687.
By placing an order on our website, you acknowledge that you have read and understood this Cancellation Policy and agree to its terms.